Plan Your Visit

Warsaw strives to make our venue and live experiences inclusive and accessible for everyone. All venue bathrooms, bars, concession and merchandise stands are accessible.

Warsaw is a General Admission venue. ADA tickets cannot be purchased in advance - please just notify a staff member upon arrival if you require assistance or any special accommodations.

Warsaw’s accessible entrance is located on the side of the building on Leonard Street. The main entrance has stairs, so please speak with a security guard upon arrival who will escort you through the side entrance & up the elevator into our ADA section on the upstairs balcony.

Click here for all of our accessibility information.

A valid ID is required to attend any age restricted events and to consume alcohol. Accepted forms of identification include state-issued ID or Driver’s License, valid non-expired US Government or Military ID, or an official passport.

Warsaw has a very strict underage drinking policy that follows state law, and if you do not have acceptable ID that states your age at 21 or older, you will be considered the same as a minor and will not be able to purchase, consume or possess alcohol in the venue. Violators will be removed from the building without warnings and will not be eligible for a refund.

Prohibited Items 

- Professional photo/video equipment (unless approved photo pass from artist)
- Selfie sticks - Video cameras or go-pros
- Toy weapons
- Masks
- Illegal substances/drugs/drug paraphernalia
- Pets, unless it is a registered service animal
- Laser pointers/glow sticks/LED gloves or microlights
- Pacifiers
- Eye drops
- Metal studded/spiked clothing, jewelry and accessories
- Hula Hoops - Markers/pens/spray paint
- Balloons/inflatable balls
- Candy bracelets/necklaces
- Large purses/bags/backpacks/drawstring bags
- Weapons of any kind (mini pepper spray/knives/fireworks)
- Firearms (including off duty law enforcement and CPL holders)

Professional cameras and/or cameras will detachable lenses are NOT allowed without a valid media pass. Personal point-and-shoot cameras or cellphones are OK.

All guests ages 3 and older need a ticket for entry. Please provide ear protection for children.

Unless a show cancels or changes time by more than two hours, refunds are handled on a case-by-case basis. Please contact the point of purchase for inquiries.

If you’re looking to obtain a refund for a show that was either canceled or rescheduled, visit www.livenation.com/refund for more information. If you purchased tickets at the box office, please call us at 929-441-3114.

Ticketmaster will call opens at door time or meet and greet check-in time. Artist guest list may not arrive until doors time. Remember to bring your photo ID and the credit card used to purchase your tickets!

Tickets are not transferable. The original ticket purchaser must go back to the original point of purchase to make the change. If you are a radio contest winner, guest of someone in the band, or a VIP client, please touch base with your original point of contact and they will get in touch with us to make any changes on your behalf.

Yes, you can book our event venue for your next corporate event, private concert, social gathering, wedding, reception, fundraiser and more. For more information, please click here.  

In-and-outs are not permitted at our venue. Make sure you don't leave the venue unless you don't plan on coming back!

Warsaw is a completely non-smoking venue. Smoking is only allowed in designated outdoor smoking areas.

We do, our ADA section is on the balcony and is accessible by elevator.

Age requirements differ depending on the event. All age requirements are listed on our online event calendar. If no age restriction is listed, the event is all ages.

Most events only offer General Admission standing and seating, which are first-come, first-serve. Please refer to the event page for seating options by event.

If you lose an item while you are at an event,  please call 929-441-3114 to see if it has been turned in. Please allow 24 to 48 hours for the team to look for your item and respond back to you. The venue is not responsible for any lost, stolen, or damaged items. As a courtesy, we hold lost items for 30 days.

Our box office is located in the lobby of Warsaw at 261 Driggs Avenue, Brooklyn, NY 11222. It is only open on show days, starting at door time.

Accepted forms of payment include all major credit cards (Visa, Mastercard, Discover, etc) and cash.

Tickets obtained from unauthorized sources may be invalid, refunded, lost, stolen or counterfeit, and if so are void and therefore not valid for entry. We recommend purchasing tickets directly via our box office, Ticketmaster or Live Nation only.